Aden Footwear & Fashion

Frequently Asked Questions

How do I find out if you carry a specific style and/or brand in my size?

- Please contact our store at 519-537-ADEN (2336) and speak with one of our associates or check the stock online at www.adenfootwear.ca

Do you have online ordering?

- Yes, please, visit www.adenfootwear.ca to place your order. We offer in store pick up 7 days a week or we ship throughout Canada.

What is your return/exchange policy?

- All items have to be unworn with original box and packaging. We offer exchange or store credit for the regular priced items within 10 days from the date of purchase. Please, note, we do NOT offer a refund. Sale Priced Items are FINAL SALE.

Where can I apply for a job at Aden? Are you currently hiring?

- Positions will be posted on the Careers page, when they become available. 

Do you have a current promotion?

- We always want to save you money, check out our latest offers under Sale. 

If you do not carry a style I am looking for, can I order it?

- If it is a brand that we carry, and they have the item in stock, we can bring it in for you. You MUST be sure of your size, as special orders are non-refundable, so we suggest you visit us to ensure proper sizing.

I have a problem with an item I purchased? What do I do?

- Please contact our store at 519-537-ADEN (2336)  and speak with one of our associates! We will do our best to help.

How do I subscribe to your newsletter?

- We’re glad you’re interested! Please fill in your name and email in the form below and to subscribe to our mailing list.

What are your store hours?

MONDAY TO FRIDAY: 9:00AM – 6:00PM
SATURDAY: 9:00AM – 5:00PM
SUNDAY: 11AM - 4PM
 

















 

Ways to earn

Earn more points for different actions, and turn those points into awesome rewards.

Frequently Asked Questions

Explore this section to find comprehensive answers to all your questions about the loyalty program.

The Referral Program allows you to earn points by inviting your friends to shop with us. When your friend makes a purchase, both you and your friend can earn rewards. You can earn up to 5 referrals.

You can earn 20 points by signing up for our loyalty program. Simply create an account and the points will be automatically added to your account.

Follow our Instagram account and earn 20 points. Make sure to link your Instagram account to your loyalty account to receive the points.

Yes, you can redeem 100 points to enjoy free shipping on your orders to Canada.

Earn 1 point for every $5 spent on a purchase. The more you shop, the more points you earn!

Leave a review on our Google Maps listing and earn 20 points. Follow the steps in our guide to submit your review and earn points.

You can redeem your points for discounts on your purchases. Every 10 points can be used as a discount on your order. There is a minimum spend requirement of 100 points for redemption.